Contact Us

We're Here to Help!

At Patch & Willow, we value our customers and are committed to making your shopping experience as smooth and convenient as possible.

Whether you have questions about our products, need assistance with an order, or want more information about shipping and returns, we're happy to help.

Get in Touch

Store Name: Patch & Willow

Email: support@patchwillow.com

Location: Delaware City, DE 19706, United States

Website: https://patchwillow.com

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time, ET)

Saturday – Sunday: Closed

We aim to respond to all inquiries as promptly as possible during our business hours.

How Can We Help?

Our customer support team can assist you with:

• Product information and sizing

• Order status and tracking

• Shipping and delivery questions

• Returns, refunds, and order-related concerns

For order-related inquiries, please include your order number and the email address used at checkout so we can assist you more efficiently.

Feel free to contact us at support@patchwillow.com. We look forward to hearing from you!

Patch & Willow – A Little More Warmth, A Lot More Home.